Privacy policy

The web site you have entered is operated on behalf of Havanatur UK Ltd who trade as Havanatour. Havanatour is fully committed to protecting your personal data. This Privacy Policy outlines the type of information that is collected by Havanatour on this web site and how we may use it. This Policy also tells you what to do if you do not want your personal information (such as your name and address) collected when you visit our web site and how you can change information you have already provided to us.

Your Consent to This Privacy Policy

By using our web site you signify that you agree with the terms of our Privacy Policy as posted in this area of the site.

Personal Information

As used in this Privacy Policy, ‘Personal Information’ means personally identifiable information such as your name, street address, telephone number, credit card information and e-mail address. When you provide us with Personal Information, you are authorising us to use that information in accordance with the terms of this Privacy Policy. This includes your right to limit our use of the Personal Information as described in this Policy and to request access to the Personal Information we have collected in this site (subject to a £10 administration fee).
 

How We Use Your Information

When you supply Personal Information at this web site, we will use it for the express purpose for which it was collected (e.g. to send you a brochure or process your booking). It may also be used by us to send you information and/or offers about our holidays which we believe may be of interest to you, unless you have ticked the relevant box to indicate that you do not wish to receive such information.
 

On-line Booking Form

We need your e-mail address in order to send you a confirmation of your booking. You will receive e-mail newsletters from us about once a month containing information about new trips, special offers, late availability etc, unless you tick our opt out box.  Each e-mail newsletter contains an ‘unsubscribe’ function so that you can easily be removed from the mailing list if you change your mind.
We collect your credit card number and expiration date in order to take payment for your booking.
We collect telephone numbers so that if we need to discuss any details concerning your booking, we can do so. Also, we sometimes follow up postal requests with a phone call to make sure you have received the information that you requested.
 

Brochure Requests

We collect details such as your name and address and email address in order to send you the brochure/s and/or dossiers you request. Your details will also be added to our mailing list unless you untick the box to indicate that you do not wish to receive further communication from us (such as newsletters and details of special offers). We may on occasion use your telephone number to follow up requests for information to make sure you have received the information that you requested.
 

Contact Us

If you send us an e-mail from this area of the site to sales@havanatour .co.uk  your e-mail address will be used in order to respond to your query and added to our database. 
 

Cookies

You may have heard of ‘cookies’ which are small text files that our site may send to your hard drive while you are logged on to it. Havanatour   may use cookies to collect information during your visit to our web site, such as the particular site areas you visit and which country you are in. We collect this information to better tailor our site and our products to your interests and needs. Cookies are never used to collect information of a private nature, such as credit card details.
 

Security of Information

We take all reasonable precautions to keep your Personal Information secure. All personally identifiable information is subject to restricted access to prevent unauthorised access, modification or misuse.
 

Who to Contact

Please write to us at  Havanatour , 3 Wyllyotts Place , Potters Bar . Hertfordshire , EN6 2JD   or call us at  01707 646463  if you have any comments or questions about this Privacy Policy or would like to correct or up-date your Personal Information or remove yourself from our postal or electronic mailing list.